Privacy Policy

purchase.ecvv.com (“Site” or “we” or “us”) knows that you care how information about you is collected and used, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy applies to all products and services provided by us and sets out how we may collect and use information in relation to users of the Site.

  

A.Collection of Information 

Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect your account.


a.Information You Give Us

We collect and store information that you provide when you open or manage an account, when you place an order, when you sign up to receive emails, newsletters or other promotional communications, when you enter a contest or sweepstakes, when you contact us with online inquiries and/or when you otherwise voluntarily submit or provide information to us. The information we collect that you provide to us may include, but is not limited to: names, gender, shipping addresses, email addresses, telephone numbers, fax numbers, account and log-in IDs, passwords, information regarding orders, demographic information, and information regarding interests and preferences.

This information is used to respond to your requests, customize future shopping for you and communicate with you.


b.Information We Collect

Like many websites, we use technologies to collect and store certain other information whenever you interact with us. For example, we record and retain records of users' buying and browsing activities on our Site including but not limited to: IP addresses, browsing patterns and buyer behavioral patterns. In addition, we gather statistical information about the Site and visitors to the Site including, but not limited to: IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors.

This information is used to analyze and improve our services and to provide our customers with a fulfilling shopping experience.

 

B.Use of Personal Information

If you provide any Personal Data to us, you are deemed to have authorized us to collect, retain and use that Personal Data for the following purposes:

1. verifying your identity;

2. verifying your eligibility to register as a user of the Site;

3. processing your registration as a user, providing you with a log-in ID for the Site and maintaining and managing your registration;

4. providing you with customer service and responding to your queries, feedback, claims or disputes;

5. processing your transactions on the Site;

6. performing research or statistical analysis in order to improve the content and layout of the Site, to improve our product offerings and services and for marketing and promotional purposes;


C. Cookies 

Like many websites, we use “cookies” to store specific information about you and track your visits to the Site, for analytical purposes. 

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the WebSite of its manufacturer. Because cookies allow you to take advantage of some of ECVV.com's essential features, we recommend that you leave them turned on. 

Generally, we use cookies to identify you and enable us to i) access your Registration Information or Account Information so you do not have to re-enter it; ii) gather statistical information about usage by users; iii) research visiting patterns and help target advertisements based on user interests; iv) track user visits to the Site and process orders; and v) track progress and participation in promotions.


D. Security 

All your information including account information and profile is protected. No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. However, we try our best to protect your personal information. We cannot ensure or guarantee the security of any information you transmit to us and you do so at your own risk. 

For registered users of the Site, your Registration Information and Account Information (if any) can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.


E. Feedback 

We welcome your input regarding our Privacy Policy and any comments on the services we provide to you. You may send us your comments and responses by email to: support@ecvv.com.